Help & Support
Find answers to common questions and get help when you need it
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Frequently Asked Questions
How do I create an account?
Click the "Sign Up" button in the top right corner, enter your email and password, and verify your email address. You can also sign up with Google for faster registration.
How do I buy something?
Browse listings on the homepage, click on items you're interested in, and use the "Contact Seller" button to message them directly. Arrange payment and pickup/delivery with the seller.
How do I sell something?
Click the "+" button in the bottom navigation or "Sell Something" in the footer. Upload photos, add details, set your price, and publish your listing. Respond to buyer messages to complete sales.
How do I stay safe when buying/selling?
Always meet in public places, bring a friend if possible, inspect items before paying, use secure payment methods, and trust your instincts. Report suspicious activity immediately.
Do you handle shipping?
Pan is a local marketplace focused on in-person transactions. Sellers can choose to offer delivery, but most transactions are pickup-based. Coordinate directly with sellers for delivery arrangements.
How do I edit my profile?
Go to your profile page and click the "Edit" button. You can update your name, bio, profile picture, and contact information. Changes are saved automatically.
The app is not loading properly
Try refreshing the page, clearing your browser cache, or updating your browser. If the issue persists, contact our technical support team.
What payment methods are accepted?
Payment methods vary by seller. Common options include cash, Venmo, PayPal, Zelle, and other digital payment apps. Always confirm payment method with the seller before meeting.
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